Because We Care

We established Princess Shine Designs with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below; please have a look and contact us to learn more!

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an entire refund/store credit /an exchange [only]. Please see below for more information on our return policy.

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RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

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REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least 14 days to process returns/exchanges. Depending on your credit card company, refunds may take 1-2 billing cycles to appear on your credit card statement. We will notify you by email when your return has been processed.

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EXCEPTIONS

The following items cannot be returned or exchanged for defective or damaged products. Don't hesitate to contact us at the customer service email below to arrange a refund or exchange.

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QUESTIONS

If you have any questions concerning our return policy, please contact us at: PrincessShineDesigns@gmail.com.